> For the complete documentation index, see [llms.txt](https://docs.talentmap.com/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.talentmap.com/knowledge-base/managers-and-leaders/start-here/what-is-employee-engagement.md). # What is Employee Engagement? {% embed url="" %} TalentMap defines employee engagement as a strong emotional and intellectual connection that employees have for their job, co-workers, manager, senior leaders and the organization, which inspires and motivates them to go above and beyond in their work. ![](https://2153489382-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXPT9x2nGbXVrpeQoz4Oz%2Fuploads%2FIREcyO4CfUSTQAFXxaZo%2Fmg-img-1.png?alt=media) There are two equally important but somewhat different aspects of engagement: 1. How connected employees are to the organization as a whole. 2. How energized employees are to go the extra mile in their work. TalentMap looks at employee engagement through both of these lenses. The first lens can be best described as **organizational engagement**. This measures how connected employees are to the organization and is based on five key survey questions, each of which taps into a critically important aspect of how employees think and feel about the organization as a whole: organizational pride, likelihood of recommending the organization, optimism about its future, odds of staying or leaving and overall satisfaction with the organization as a place to work. Engaged employees are energized employees who go above and beyond the call of duty. They are more likely to provide exceptional customer service, strive for quality work, show initiative, be creative, take personal ownership of their work responsibilities, resolve problems or issues that arise, encourage their colleagues and continuously try to improve. Survey questions that tap into the energy, performance and willingness of teams to go the extra mile measure **team engagement**. This guide to employee engagement provides information, templates, and tips to help you understand engagement metrics, interpret your survey results, and develop effective action plans to meet your organizational responsibilities. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.talentmap.com/knowledge-base/managers-and-leaders/start-here/what-is-employee-engagement.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.