# How do I close my survey?

Closing a survey stops new responses and ends the collection period for participants. You can close a survey at any time after it has gone live, and you can reopen it later if needed.

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### Before you begin

* **Closing a survey is reversible.** You can toggle Close Survey back OFF to reopen the survey if you need to extend the collection period.
* **In-progress responses are cut off.** Any participant mid-survey when you close it will not be able to submit. Make sure you have hit your response target or sent a final reminder before closing.
* **Closing does not affect reporting access.** The Close Survey and Available for Reporting toggles are independent. You control report visibility separately.

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### Close a survey

1. Navigate to **Surveys** and open the survey you want to close.
2. On the **General** tab, find the **General Information** section.
3. Toggle ON **Close Survey**.

<figure><img src="/files/8dFvT3Q8ytGK2PkMMcbm" alt=""><figcaption></figcaption></figure>

The survey closes immediately. Participants who click the survey link will see the survey closed message you configured on the Design page.

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### Reopen a closed survey

1. Navigate to **Surveys** and open the closed survey.
2. On the **General** tab, toggle OFF **Close Survey**.

The survey is live again and participants can submit responses.

{% hint style="info" %}
**Reopening does not recover lost in-progress responses.** Any participant who was cut off when the survey closed will need to start their response over.
{% endhint %}

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### Customize the survey closed message

Participants who visit the survey link after you close it see a message explaining that the survey is closed. You can edit this message on the **Design Survey** page so it reflects your organization's tone and next steps for participants.

<figure><img src="/files/0urJCD0LgQY9VI73CgKc" alt=""><figcaption></figcaption></figure>

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### Permissions

The following roles can close and reopen a survey:

* **Survey Creator**
* **Site Admin**
* **TalentMap Admin**

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### FAQ

#### What do participants see when they click the survey link after I close it?

They see a survey closed message. You can customize the wording of this message on the **Design Survey** page before or after closing.

#### Can I reopen a closed survey?

Yes. Toggle OFF **Close Survey** on the General tab. Participants who were cut off mid-response when the survey closed will need to start over.

#### What happens to participants who are partway through the survey when I close it?

They are cut off and cannot submit their response. A final reminder before closing helps participants complete in time.

#### Does closing the survey turn on reports?

No. **Close Survey** and **Available for Reporting** are independent toggles. Closing the survey does not change report visibility. Use **Available for Reporting** when you are ready to share reports with other users in your organization.


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