By default, any survey that uses nominal data (ex: checkbox or demographic questions) will be sorted from highest to lowest response count. These nominal values are available within the snapshot report for the:
Webpapge
PowerPoint export
Excel export
You have the option to update the sort order of nominal data to follow the survey order. To do so, please follow these steps.
Admin > Survey Title
Within the General tab, click the Nominal Data Sort and select Survey order.
You will see these changes take effect immediately within the snapshot report and exports.