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# Ranked Choice Chart
The snapshot report includes a dedicated chart for each ranked choice question, showing how many participants put each option in each rank position.
{% hint style="info" %}
**Beta feature.** Ranked Choice is currently available as a beta release. Features and interface details may change as we refine the experience.
{% endhint %}
***
### Find the chart
1. Open the snapshot report for your survey.
2. Scroll to the ranked choice question. Each ranked choice question has its own chart.
The chart lists the options, the number of participants who selected each one, and the percentage who ranked it in each position.
***
### How to read the chart
Read the chart in this order:
* **Highest 1st place share**: the option the largest share of participants named their top priority. This is the strongest signal of priority.
* **Total across positions**: how many participants ranked the option at all. A high total with a low 1st place share means the issue is widely recognised but rarely the most urgent.
* **The gap between options**: a clear leader gives you a focused mandate. A flat spread means priorities are divided, which is a good reason to filter by group.
{% hint style="info" %}
**Percentages are read per position.** Each figure is the share of participants who put that option in that position. The figures for a single option are not summed to 100 percent.
{% endhint %}
#### Why a percentage can look lower than expected
Participants rank up to the maximum the question allows and leave the rest unranked. An unranked option is absent from that response rather than counted at a lower position, so fewer responses exist at the later positions. The 1st position figures are the most complete, which is another reason to start there.
***
### Narrow the results with a filter
You can filter any report by a ranked choice item, selecting an option and one or more rank positions. For example, filter to everyone who ranked senior leadership 1st or 3rd.
The filter is at its most useful on comments. Filter to the participants who ranked an option 1st, then read only their comments. Instead of reading every comment about every topic, you get the comments from the people who told you this was their top priority.
For the steps, see Filter Data and Can I filter by questions in the survey?.
Restricted Users see the chart for the group they are responsible for. Ranked choice follows the same reporting scope rules as the rest of the snapshot report.
***
### Ranked choice in your exports
Ranked choice results are included in both snapshot exports:
* **PowerPoint**: the chart is included on its own page, using the same design as the chart on this page. A question with many options may span 2 pages. See Export to PowerPoint.
* **Excel**: ranked choice results appear on the **Ranked Choice** sheet, alongside the total responses. See Export to Excel.
{% hint style="warning" %}
**Filters carry into both exports.** If a filter is applied when you export, the exported ranked choice results reflect the filtered participants, not the full survey. Clear your filters first if you want the complete set, and check the total responses figure to confirm which set you are exporting.
{% endhint %}
***
### Frequently asked questions
#### How are the percentages in the chart calculated?
Results are aggregated by rank position. For each option, the chart shows the share of participants who ranked it 1st, the share who ranked it 2nd, and so on.
#### Why do the percentages for one option not add up to 100?
Each figure is the share of participants who put that option in that position. They are read per position, not summed.
#### Can I filter my report by a ranked choice answer?
Yes. Select the ranked choice survey item, an option within it, and one or more rank positions. See Filter Data.
#### If I filter to 1st and 3rd, does that return participants who chose both?
No. Selecting more than one position widens the match. You get everyone who ranked that option 1st or 3rd.
#### Do my filters apply to the exported results?
Yes. If a filter is active when you export, both the PowerPoint and Excel exports reflect the filtered participants. Clear your filters first for the full survey view.
#### Can managers and executives see the ranked choice chart?
Yes, within their own reporting scope. Restricted Users see the chart and can filter it for the group they are responsible for, the same as any other part of the snapshot report.
#### Can I compare ranked choice results to the benchmark or to last period?
Not currently. Ranked choice items are excluded from benchmarks and from previous period comparison.
#### Does ranked choice appear on the dashboard?
Not currently. Ranked choice results are available in the snapshot report, both exports, and the report filter.
***
### Troubleshooting
| Issue | Likely cause | Resolution |
| ----------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------- |
| The ranked choice chart is missing from the snapshot report | No responses have been recorded for that question | Confirm the survey has responses for the question, then reload the snapshot report |
| Percentages look lower than expected across all options | Participants ranked fewer options than the maximum allowed, so fewer responses exist at the later positions | Compare the 1st position figures, which are the most complete |
| A filtered report returns no participants | The combination of option and rank position had no matches | Select additional rank positions, or select a different option |
| Exported results do not match the report on screen | A filter was applied or cleared between viewing and exporting | Set the filters you want, confirm the total responses figure, then export again |
| The chart appears but the benchmark column is empty | Ranked choice items are excluded from benchmarking | This is expected. Use the per-position figures instead |
***
### Related Articles
* Snapshot Report Overview
* Filter Data
* Export to Excel
* Ranked Choice Questions
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