> For the complete documentation index, see [llms.txt](https://docs.talentmap.com/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.talentmap.com/knowledge-base/survey-design-and-deployment/import-participants/how-to-allow-a-participant-to-retake-a-survey.md).

# How to Allow a Participant to Retake a Survey

Sometimes a participant may need to retake their survey — for example, if they misunderstood the response scale or submitted answers they didn't intend. While participants can't edit a completed response directly, you can reset their submission so they can start fresh.

### Before You Begin

* This process **permanently deletes** the participant's original response. It cannot be recovered.
* The participant will receive a new survey invitation via email and can complete the survey again.
* The survey must still be open (active) for the participant to retake it.

### Steps

#### Step 1: Delete the Participant's Response

1. Navigate to the **Participants** page for your survey.
2. Find the participant by searching their email address.
3. Click the **dropdown menu** next to the participant's email.
4. Select **Delete**.

This removes the participant and their response data from the survey.

#### Step 2: Re-Add the Participant

1. From the Participants page, **export** the current participant list.
2. Add the participant back as a new row in the file.
3. **Leave the Participant ID column blank** for this row — this ensures they are treated as a new participant.
4. **Import** the updated participant file.

#### Step 3: Resend the Survey Invitation

1. On the **Participants** page, search for the participant's email address.
2. Click the **dropdown menu** next to their name.
3. Select **Resend**.

This sends a new survey invitation email only to that participant. No other participants are affected.

***

### FAQ

**Can a participant edit their response instead of retaking the entire survey?** No. Once a response is submitted, it cannot be edited. The only option is to delete the original response and have the participant retake the survey from the beginning.

**Will this affect the survey's response rate or reporting?** The original response is permanently removed. Once the participant completes the survey again, their new response will be included in reporting as normal.

**What if the survey has already closed?** The survey must be active for the participant to submit a new response. If the survey is closed, you will need to reopen it before the participant can retake it.


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