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Getting Started
STEP 1: PREPARE FOR ACTION
STEP 2: DEVELOP QUESTIONNAIRE
- Questionnaire Design
- Questionnaire FAQ
STEP 3: PRE-SURVEY COMMUNICATION & SETUP
STEP 4: DEPLOY EMPLOYEE SURVEY
- Monitor Response Rates
- Survey Live FAQ
STEP 5: ANALYZE, INTERPRET & REPORT
- Compass Reports
- Compass Admin
  - Results
    General
    Enable Results for Reporting
    Edit Demographic Report Labels
    Update a Survey Title
    Participants
    Edit Participant Information
    Remove Participant(s) From an Email Campaign
    Survey Items
    Customize Survey Items
    Convert a Survey Item into a Demographic Filter
    Benchmarks
    Previous Period
    Snapshot Customization
    Dashboard Editor
    Assign Access
  - Users
    Permissions
    Add a User
    Log In with Microsoft Account
    Assign Restricted User to a Report
STEP 6: DISCUSS, CLARIFY & PLAN
STEP 7: COMMUNICATE & TAKE ACTION
DIY SURVEY DESIGN & DEPLOYMENT
- Compass Questionnaire Design (DIY)
  - Getting Started (DIY)
    Build a Survey
    Style a Survey
    Test a Survey
    Pulse Survey Overview
    Getting Started With Logic (Branching)
  - Compass Survey Design (DIY)
    Build
    Question Types
    Add a Question
    Require a Question
    Add Text / Instruction
    Page Title and Description
    Copy & Paste
    Reorder Questions
    Reorder Pages
    Copy a Survey
    Skip Logic
    Question Logic
    Restore "Undo" a Question or Page
    Textbox / Long Answer Character Limit
    Post a Survey Link
    Disable a Question
    Style
    Add Logo
    Text Options
    Preview Survey by Device or Language
    Choose Respondent Interaction
    Hide Progress Bar
    Hide Page Titles, Descriptions, and Question Numbers
    Test
    Survey Diagnostics
    Invite Others to Test
    View Comments Made by Survey Testers
    Tools
    Rename a Survey Title
    Text & Translations
    Change Required Text, Messages, and More
    Add Translation
    Test Translation
    Share A Translated Survey
    Reuse Translations for Standard Messaging
    Design FAQ
    Why is there a red asterisk on my question?
    How do I add or remove page breaks?
    How can I design surveys to be more accessible?
    Why is my question title and/or answer option blank?
    Why Is the font for some of my survey questions different?
    Why are the option buttons not displaying in my survey?
    What is a thank you page?
- Compass Survey Deployment (DIY)
GENERAL

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STEP 2: DEVELOP QUESTIONNAIRE

Questionnaire FAQ

PreviousEmployee Net Promoter Score NextCan we customize the standard questionnaire?

Last updated 11 months ago

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Can we customize the standard questionnaire?

How can we incorporate our specific themes or categories into the survey?

Can we add questions about our organization's mission, vision or strategic plans?

Which benchmark should we choose?

How do I sign off on a survey?

What is the difference between engagement and satisfaction?

Where should we place demographic questions?

Will the survey questions change in the future?

When you use the term “we” in the questionnaire, who does this refer to?

Can we change the scale so that Strongly Disagree is the last option?