Questionnaire FAQ

Answers to the questions clients ask most while designing their questionnaire: what you can customize, which benchmark to pick, how the scale works, and how sign-off happens.

---

Customizing the questionnaire

• Can we customize the standard questionnaire?

• How can we incorporate our specific themes or categories into the survey?

• Can we add questions about our organization's mission, vision or strategic plans?

• Will the survey questions change in the future?

---

Scale and wording

• Can we change the scale so that Strongly Disagree is the last option?

• When you use the term "we" in the questionnaire, who does this refer to?

• What is the difference between engagement and satisfaction?

---

Benchmarks and demographics

• Which benchmark should we choose?

• Where should we place demographic questions?

---

Finishing the step

• How do I sign off on a survey?

---

Related Articles

• Questionnaire Design

• Pre-Survey FAQ