Insights
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The insights report is a granular extension of key driver analysis and will help you better understand three important things about your survey results:
The relative impact of specific dimensions and items on an outcome like engagement.
Why employees responded the way they did to the survey topics, including their comments, insights and suggestions for improvement.
Which survey items offer opportunity for improvement or are a strength that can be leveraged.
Each insights report is meant to dive deeper into a key driving dimension (key driver analysis is located in the snapshot report) and outlines the top three items in the survey with relative comments.
Go to Reports > Insights
Select a survey. Note: If this is the first time the survey has been selected by a user, the system will take several minutes to prepare the comments.
Select the outcome you wish to measure. Compass will select Organizational Engagement by default. The second dropdown will sort dimensions highest to lowest by impact. The pane in the bottom left of your screen will show items within the dimension sorted by impact and provide comments relating to the item on the right side of your screen.
Strengths & Opportunities - Dimensions and / or items may show a profile with a strength or an opportunity. For items to show either strength or opportunity, they must meet the following criteria:
Be a top three item (sorted by Impact).
Have an impact score of .60 or greater (meaning it is highly correlated).
Be at least 2 points above (strength) or below (opportunity) the benchmark.
Click on a survey item to update the list of associated comments.
Select a demographic value in the demographics dropdown if you wish to compare subgroups. Note: Similar to correlations reports, only subgroups with 30 or more responses will show key items and comments.
If there are comments that don't relate to the survey item, click the X next to a comment to hide it. A new comment will be added at the bottom of the list. Click Reset to unhide original comments.
Click Export to create a PowerPoint deck that includes the top 3 key items with comments.
Important to Note: Comments relating to an item are calculated from all sections of the survey that use open ended verbatim comment questions.
