Email Whitelisting

Whitelisting is a crucial procedure performed by your organization's IT systems administrator to ensure that TalentMap's IP addresses, email addresses, and domain names are not rejected or marked as junk mail. This step is necessary to successfully launch a survey via an email campaign, allowing participants to receive and access the survey information and link. Step 1: Whitelisting IP, Domain, and Email Addresses To ensure smooth delivery of survey emails, please whitelist the following IP, domain, and email addresses: SMTP (port 25): IP Address: 54.240.37.1 Port: 25 HTTPS (port 443): Domain: talentmap.com Email Address: [e-mail] Step 2: Ensuring Email Communication Across Multiple Locations If your organization has multiple locations with independent settings, it's important to ensure that all locations receive our email communications and allow survey recipients to access the server via the hotlink. If necessary, we can deploy a test survey to multiple locations to verify the setup. Step 3: Testing Mass Email Functionality Prior to the survey launch, an invitation email will be sent to all employees at once. If your organization has any restrictions against mass emailing, please test this function to ensure that all emails are successfully delivered. Step 4: Additional Test Survey Links If you would like us to send a test survey link to additional email addresses, please provide us with a list of those email addresses. We will include them in the test survey. By following these instructions, you'll be able to whitelist TalentMap's IP addresses, domain, and email addresses, ensuring successful delivery of survey emails to your participants. If you have any further questions or need assistance, please don't hesitate to reach out to us.