> For the complete documentation index, see [llms.txt](https://docs.talentmap.com/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.talentmap.com/knowledge-base/step-3-pre-survey-communication-and-setup/email-whitelisting.md). # Email Whitelisting Whitelisting is a crucial procedure performed by your organization's IT systems administrator to ensure that TalentMap's IP addresses, email addresses, and domain names are not rejected or marked as junk mail. This step is necessary to successfully launch a survey via an email campaign, allowing participants to receive and access the survey information and link.\ \ **Step 1:** Whitelisting IP, Domain, and Email Addresses\ To ensure smooth delivery of survey emails, please whitelist the following IP, domain, and email addresses:\ \ SMTP (port 25):\ \ IP Address: 54.240.37.1\ Port: 25\ \ HTTPS (port 443):\ Domain: talentmap-surveys.com\ \ Email Address:\ \ \ **Step 2:** Ensuring Email Communication Across Multiple Locations\ If your organization has multiple locations with independent settings, it's important to ensure that all locations receive our email communications and allow survey recipients to access the server via the hotlink. If necessary, we can deploy a test survey to multiple locations to verify the setup.\ \ **Step 3:** Testing Mass Email Functionality\ Prior to the survey launch, an invitation email will be sent to all employees at once. If your organization has any restrictions against mass emailing, please test this function to ensure that all emails are successfully delivered.\ \ **Step 4:** Additional Test Survey Links\ If you would like us to send a test survey link to additional email addresses, please provide us with a list of those email addresses. We will include them in the test survey.\ \ By following these instructions, you'll be able to whitelist TalentMap's IP addresses, domain, and email addresses, ensuring successful delivery of survey emails to your participants. If you have any further questions or need assistance, please don't hesitate to reach out to us. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.talentmap.com/knowledge-base/step-3-pre-survey-communication-and-setup/email-whitelisting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.