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  • Getting Started
  • STEP 1: PREPARE FOR ACTION
    • Executive Driven Survey Overview
    • Timelines and Deliverables
    • Schedule a Meeting with your Consultant or Project Manager
    • Stategic Assessment Session
    • Prepare for Action FAQ
      • Who will be responsible for different aspects of the project?
      • What kind of support can we expect during each phase of the survey process?
      • What are the recommended timelines for various project phases?
      • When should we schedule the questionnaire design call?
      • What kind of access will we have to the online reporting tool?
  • STEP 2: DEVELOP QUESTIONNAIRE
    • Questionnaire Design
      • TalentMap Employee Engagement Questionnaire
      • 5-Point Rating Scale
      • Response Scale From Strongly Disagree to Strongly Agree
      • Length of an Employee Engagement Questionnaire
      • Determining Areas of Importance
      • Employee Net Promoter Score
    • Questionnaire FAQ
      • Can we customize the standard questionnaire?
      • How can we incorporate our specific themes or categories into the survey?
      • Can we add questions about our organization's mission, vision or strategic plans?
      • Which benchmark should we choose?
      • How do I sign off on a survey?
      • What is the difference between engagement and satisfaction?
      • Where should we place demographic questions?
      • Will the survey questions change in the future?
      • When you use the term “we” in the questionnaire, who does this refer to?
      • Can we change the scale so that Strongly Disagree is the last option?
  • STEP 3: PRE-SURVEY COMMUNICATION & SETUP
    • Participant Information File
      • Change Date of Birth and Length of Service to Ranges
    • Email Whitelisting
      • Compass Email Whitelisting (DIY)
    • Survey Communications
      • Comprehensive Guide To Survey Communications
      • Pre-Survey Email Communication Package
      • Promotional Posters
      • Employee Info Sheets
      • Engagement Survey Invitation Email
      • Exit Survey Invitation Email
      • Entry Survey Invitation Email
      • PIN Survey Invitation Email
    • Response Rate Strategies
    • Pre-Survey FAQ
      • Is the survey confidential?
      • How can we effectively communicate the survey to our employees?
      • How long should the survey be open?
      • Can I make changes to my PIF?
      • What methods are available for survey distribution?
      • Should we include new employees in our survey?
      • Should we survey contract or term employees?
      • What languages are available for communications material?
      • How long does it take to program my survey?
      • Are there standard invitations for Pulse surveys?
      • Why am I getting invalid entries in my import log?
  • STEP 4: DEPLOY EMPLOYEE SURVEY
    • Monitor Response Rates
    • Survey Live FAQ
      • How often are survey response rates updated?
      • Can I save my responses and complete the survey later?
      • Can responses be changed once submitted?
      • Can I extend my survey?
      • My survey link is not working what do I do?
      • We had bouncebacks, can you send the survey to them immediately?
      • What reports will our organization have access to?
  • STEP 5: ANALYZE, INTERPRET & REPORT
    • Compass Reports
      • General
        • Filter Data
        • Bulk Export
      • Snapshot
        • Webpage
          • Snapshot Report Overview
          • Sort Data
          • Compare to Overall
          • Compare to Other
          • Hide Benchmark and / or Previous Period
        • Export to PowerPoint
          • Export Response Rate
          • Export Lookup / Lookdown
          • Export Heatmap
          • Export Key Driver Analysis
          • Export AI Comment Summaries
        • Export to Excel
      • Heatmap
        • Heatmap Overview
        • Heatmap Previous Period
      • Comments
        • Comments Overview
        • AI Comment Analysis
          • Ask Comment Questions
          • Comment Summary & Suggestions
          • Search Comments by Meaning
        • Comment Settings
          • Hide Words & Phrases
            • Import Hidden Words or Phrases
          • Comment Dimension Score
          • Sentiment Analysis
          • Minimum Words & Random Sample
          • Auto-Translate
        • Word Cloud
          • Word Cloud Overview
          • Word Cloud Settings
          • Import Stop Words
        • Export to Excel
        • How to Handle and Distribute Verbatim Comments
        • FAQ
          • How should disclosure of employee comments be handled?
          • Who has access to comments in Compass?
          • How is AI data handled?
      • Insights
      • Correlations
      • Prepare Reports for Senior Leadership
      • Reporting FAQ
        • How should I analyze the survey results?
        • What is key driver analysis?
        • What is Pearson correlation?
        • What size group is required to do driver analysis?
        • Why do some scores total over 100%?
        • What is the purpose of the neutral option?
        • What is the minimum participation percentage to achieve statistically valid results?
        • Should we focus on dimensions with low scores?
        • How does report filter confidentiality work?
        • Can I turn off the confidentiality similarity warning message?
        • Can I filter by questions in the survey?
    • Compass Admin
      • Results
        • General
          • Enable Results for Reporting
          • Edit Demographic Report Labels
          • Update a Survey Title
        • Participants
          • Edit Participant Information
          • Remove Participant(s) From an Email Campaign
        • Survey Items
          • Customize Survey Items
          • Convert a Survey Item into a Demographic Filter
        • Benchmarks
        • Previous Period
        • Snapshot Customization
        • Dashboard Editor
        • Assign Access
      • Users
        • Permissions
        • Add a User
        • Log In with Microsoft Account
        • Assign Restricted User to a Report
  • STEP 6: DISCUSS, CLARIFY & PLAN
    • TalentMap Reports
      • Scouting Report
      • HR Preview
      • Executive Presentation
      • Additional Presentations
      • TalentMap Report FAQ
        • What’s the difference between a preview and a final executive presentation?
        • High satisfaction vs low engagement (or vis versa)?
    • Post-Survey Consulting Services
    • Focus Groups
      • Conduct a Focus Group
      • Focus Group Invitation Email - Template
    • Management Resources
      • Improve Diversity & Inclusion in the Workplace
      • 360 Leadership
      • Employee Onboarding
      • Stay Interviews
      • Exit Interviews
      • One-on-One Meetings
  • STEP 7: COMMUNICATE & TAKE ACTION
    • Communicating Results
      • Constructive Strategies for Leaders with Low Scores
    • Action Planning
      • Organization vs. Leadership Action Plans
        • Pitfalls to Avoid When Action Planning for Senior Leaders and Managers
      • Develop an Action Plan
      • Create Action Teams, Documentation and Implementation
    • Action Planning Resources
      • Before You Start
        • Action Planning Quick Wins
        • 6 Steps to Successful Action Planning
        • Plan for Action Planning Difficulties
        • Proven Action Planning Tips
      • Tactical
        • How to Start Action Planning
        • Action Plan Framework Guide
        • Action Planning - How To Guide
        • Action Planning Checklist
        • Action Plan Template
        • 3 Post-Survey Action Planning Tactics
    • Action Plan Library
      • Compensation
        • Bonus Pay Or Incentives
        • Determining Fair Compensation
        • Total Rewards Packages
      • Customer Focus
        • Build Loyalty, Not Delight
        • Making Customer Feedback Work for You
        • Translating Competition into Improvement
      • Diversity & Inclusion
        • Employee Resource Groups
        • Mentoring Program
        • Multicultural Potluck
        • Sensitivity Training
      • Growth & Development
        • Develop Cross-Training Programs
        • Implementing Job Shadowing Programs
        • Increase / Improve Training
        • Instituting Regular Career Pathing Conversations
        • Professional Development Plans
      • Immediate Management
        • Avoid Switch-Tracking When Given Feedback
        • Developing Emotional Intelligence
        • Fika: Creating Genuine Connections Over Coffee
        • The Pomodoro Technique
      • Information & Communication
        • BLUF Your Way to Better Communication
        • Stand Up for One Another
        • Want Better Groupwork? Talk Less
      • Innovation
        • Establishing Innovative Onboarding
        • HR Analytics
        • Mental Health Coaching
      • Mental Health
        • Lunch-n-learns
        • Stress Audit
        • The Canine-Colleague Culture Connection
        • Volunteer Program
      • My Role
        • Autonomy Advances the Workplace
      • Performance Feedback
        • Improved / Better Communications
        • Set Clear Goals
        • Utilize the Right Technology
      • Safety
        • Fitness Challenge
        • Health and Safety Committee
        • Health Fair
        • Kick the Sit Out of Work
      • Senior Leadership
        • Develop Empathy Superpowers
        • Embracing Change in Long-Term Thinking
        • Evangelizing Your Vision
        • Hosting a World Cafe Session
        • Increasing Visibility
        • Integrating Vision to Boost Engagement
        • Setting Ambitious and Realistic SMART Goals
        • Understanding Communication Styles
        • Use Storytelling to Share Your Vision
      • Systems & Resources
        • Investing in Technology
      • Teamwork
        • Clarifying Roles
        • Project Management Tools
        • Reward Excellent Teamwork
      • Work Environment
        • Adapting to Open Office Environments
      • Work/Life Balance
        • Enforced Digital Downtime
        • Flextime
        • Focus on Productivity Not Hours
  • DIY SURVEY DESIGN & DEPLOYMENT
    • Compass Questionnaire Design (DIY)
      • Getting Started (DIY)
        • Build a Survey
        • Style a Survey
        • Test a Survey
        • Pulse Survey Overview
        • Getting Started With Logic (Branching)
      • Compass Survey Design (DIY)
        • Build
          • Question Types
          • Add a Question
          • Require a Question
          • Add Text / Instruction
          • Page Title and Description
          • Copy & Paste
          • Reorder Questions
          • Reorder Pages
          • Copy a Survey
          • Skip Logic
          • Question Logic
          • Restore "Undo" a Question or Page
          • Textbox / Long Answer Character Limit
          • Post a Survey Link
          • Disable a Question
        • Style
          • Add Logo
          • Text Options
          • Preview Survey by Device or Language
          • Choose Respondent Interaction
          • Hide Progress Bar
          • Hide Page Titles, Descriptions, and Question Numbers
        • Test
          • Survey Diagnostics
          • Invite Others to Test
          • View Comments Made by Survey Testers
        • Tools
          • Rename a Survey Title
          • Text & Translations
            • Change Required Text, Messages, and More
            • Add Translation
            • Test Translation
            • Share A Translated Survey
            • Reuse Translations for Standard Messaging
        • Design FAQ
          • Why is there a red asterisk on my question?
          • How do I add or remove page breaks?
          • How can I design surveys to be more accessible?
          • Why is my question title and/or answer option blank?
          • Why Is the font for some of my survey questions different?
          • Why are the option buttons not displaying in my survey?
          • What is a thank you page?
    • Compass Survey Deployment (DIY)
      • Create an Email Campaign
      • Hide Unsubscribe Link
      • Upload Participants
      • Add Reminder or Thank You Emails
      • Add Image to Email
      • Change Email Font
      • Test Email Campaign
      • Convert UTC Time
      • Resend a Survey Link
      • Source Tracking
      • Rename an Email Campaign
      • Close a Survey
  • GENERAL
    • FAQ
      • How do I escalate an issue?
      • When will I receive an invoice?
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  1. STEP 7: COMMUNICATE & TAKE ACTION
  2. Action Plan Library
  3. Senior Leadership

Embracing Change in Long-Term Thinking

Organizations work around deadlines: What do we need to do right now? By 3pm today? This quarter? Lost in this approach, however, is a long-term view. To keep eyes on the far horizon, make sure your organization embraces what science shows most people don’t: that the future brings change. Plan on that, and your organization has a better-than-average chance of surviving the storms to come.

Goal

To future-focus yourself and your organization by changing your perspectives on the inevitability of future change.

What is Embracing Change in Long-Term Thinking?

Studies show individuals repeatedly underestimate how much the future will bring change (more on this later) – and the same is true for organizations. A 2019 survey of over 600 executives found two-thirds reported increased pressure over the past five years to boost profits. Yet the same survey said the pressure came from their own boards! And as the Harvard Business Review reports, McKinsey estimates that 75% of the US market is held by investors looking for stable, long-term value, not short-term growth. In short, the push to constantly eclipse last quarter’s earnings is self-imposed, driven by too much focus on the present. But what happens when profits don’t come? Is your company planning for the inevitable? Successful organizations avoid the trap of thinking that today’s circumstance’s will still be there tomorrow. Embedding long-term thinking in your corporate identity by using visualization exercises to identify what needs to change now for a better future is one way to keep your company afloat.

How does Embracing Change in Long-Term Thinking improve employee engagement and culture?

Long-term thinking is a way to look after the health of your organization – and your employees – years in advance. Instead of focusing too much on unsustainable increases in profit, it puts the stability of the company as the number-one priority. Otherwise, you are at risk of going bust – or, on a smaller scale, sticking to outmoded workflows just because “it’s how we’ve always done it,” even though better options are available. Demonstrating future-focused thinking is not about jumping on the latest flashy tech but about reviewing how things are done and whether they can be done better. When employees see their company plans for change and reacting to it, rather than becoming set in its ways, they feel allied to an organization they can trust.

What are the benefits?

By accounting for the inevitability of change in corporate decision-making, you make future-proofing a transparent part of your organization. This allows you to be flexible and to have better luck achieving your long-term vision.

How do you conduct Embracing Change in Long-Term Thinking in the workplace? “Most people overestimate what they can do in one year and underestimate what they can do in ten years.” Usually attributed (somewhat inaccurately) to Bill Gates – ex-Microsoft CEO and philanthropist, recently re-installed as the planet’s richest person – this maxim speaks to how bad we are at forecasting, and preparing for, future change. To avoid your organization getting stuck in the short term, make a habit of forward-focused planning. Encourage colleagues to think about two possible solutions to workplace dilemmas – what’s best for now and what’s best for the long-term – and support the latter whenever possible. And encourage internal discussion about what changes now could lead to a more stable future.

Action

Achieve Stability By Embracing Change

First, it’s impossible to start planning for the future properly without internalizing an important message about how people think about the future.

In a significant paper called “The End of History Illusion,” psychologists in Science magazine in 2013 wrote people at any age were likely to identify greater change in their personalities between their present selves versus ten years earlier, but they were unlikely to predict they would change a comparable amount in the coming ten years. The researchers found that people regarded the present as “a watershed moment at which they have finally become the person they will be for the rest of their lives.” Further, this illusion of having “arrived” was found to restrict short-term decision-making. As a result, people are very poor at planning for – or even accepting the reality of – future change.

So what to do? Well, there’s good news – future-focused thinking is a habit we can learn. In an interview, Daniel Gilbert, one of the authors of the study, says that “long-term thinking is like a muscle: the more you use it, the more natural it becomes.” So to ingrain a forward-thinking attitude in your organization, the best step is not any particular one-time switch but rather to start adding a new dimension to your planning. Strive to get away from daily, weekly, monthly benchmarks sometimes and built in discussions during which colleagues are allowed to think bigger.

For instance, start by considering your company in ten years. You’re not a fortune teller, so it’s not necessarily about predicting what the next big thing will be and getting ahead of that. Rather, it’s about, first, internalizing the notion that the future will bring change. Second, it’s about understanding that you can influence that change. In other words, you can use thoughts of the future to reflect on what you need to fix now.

Sometimes we put up with problems that we only think are temporary because we think they are temporary. As a result, they become permanent. Break this by jumping forward in your mind and see what “temporary” problems may still be around if you don’t work to change them now.

Lastly, draw inspiration from the fact that stability by necessity requires steady, consistent progress, not big sudden gains. Danny Hillis, long-term guru, likes to relate the following story: “Amazon’s very first shareholder report said something like, ‘Our quarterly earnings aren’t going to mean anything … We’re going to lose money for a while. That doesn’t really matter, because we still have this sense of mission.’ Jeff rereads that original shareholder letter to the shareholders every year. It’s a long?term picture of what they’re trying to do.”

You can find that letter attached to the back of the latest share-holder letter even today – it’s worth a read for an example of a forward-planning vision from a huge corporate success story.

Reference Material

PreviousDevelop Empathy SuperpowersNextEvangelizing Your Vision

Last updated 12 months ago

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Why CEOs Should Push Back Against Short-Termism
How to Practice Long-Term Thinking in a Distracted World
Amazon - 2018 Letter to Shareholders